Child support and workforce staff were co-located and communicated regularly to quickly connect noncustodial parents to employment services and to modify child support orders. These staff also worked closely with the court system to require noncustodial parents to participate in Parents to Work, review participation, and impose incentives and sanctions when appropriate.

New Hope participants who worked at least 30 hours per week could receive low-cost health insurance (if not provided through their employer) and child care subsidies (if they had a child younger than 13).