Employment Retention Services
Introduction
Employment retention services interventions offer a combination of services intended to help maintain employment and promote career advancement among people, often those with low incomes, who already have a job. This Evidence Snapshot summarizes what rigorous research tells us about nine interventions that used employment retention services as their primary service and the interventions’ impacts on earnings, employment, the receipt of public benefits, and education and training.
Re-Integration of Ex-Offenders (RExO) Program
Twenty-four grantees offered the RExO program, including national nonprofits, faith-based community organizations, community health organizations, and local or regional nonprofits. The exact bundle of services each grantee provided varied significantly. In all programs, case managers coordinated service delivery and supported participants. Most grantees offered group mentoring for participants, and a smaller subset offered individual mentoring.
Transitional Employment Training
Transitional Employment Training program participants first completed an intensive training with a job coach on tasks for a specific, competitive job and appropriate behavior in the workplace. Program staff placed participants into competitive, integrated employment with the potential to become permanent. Participants were placed into the jobs for which they received training or similar positions, accompanied by additional training with the job coach. Participants also received job retention services to help them resolve difficulties that emerged in the workplace.
347-Transitional Employm
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English for Advancement (EfA)
EfA provided vocational English to Speakers of Other Languages (ESOL), including lessons focused on answering job interview questions, communicating in the workplace, and finding a job. EfA participants attended classes for 2 to 12 months, depending on their skill and education level. About 24 months after the program’s start, evaluators followed up with participants to assess participants’ employment and earnings.
Enhanced Vocational Rehabilitation [EVR] (as compared to Community Connections Individual Placement and Support (IPS))
EVR provided a vocational counselor who helped place participants with rehabilitation agencies. The vocational counselor regularly monitored participants to ensure a good fit between the participant and rehabilitation agency. All rehabilitation agencies involved with EVR had the goal of gradually preparing individuals for competitive employment through a stepped approach of prevocational experiences that primarily consisted of paid work adjustment training in a sheltered workshop.