WCBT was delivered in two-hour group sessions, held twice weekly. Each group had two to seven participants. Sessions focused on psychoeducational topics related to work, cognitive restructuring, social skills education, and navigating work with a social anxiety disorder. Vocational services employees who had been trained in cognitive behavioral therapy for anxiety disorders led the sessions, with two leaders per session. WCBT participants were eligible to receive 16 hours of WCBT over the course of four weeks.

Pathways began with orientation activities, which included assessments of occupational skills and career interests. Participants then worked three days per week and spent the other weekdays participating in nonwork activities provided by Pathways, such as job-readiness training, career-development workshops, and case management. Participants first worked in transitional jobs with street-cleaning crews or in the kitchen of the implementing organization, the Doe Fund. Next, they worked at a subsidized internship with a partner employer.

The program includes a comprehensive set of services and resources to advance participants’ education and employment.

The program provided information about and simplified access to financial work supports, such as the Earned Income Tax Credit and child care subsidies. Retention and advancement services included career coaching and access to training and education to stabilize participants’ employment and help them find better-paying jobs. The program helped participants secure funding for training and education costs through the Workforce Investment Act (WIA) and other training funds.

SSP increased the financial incentives for work by boosting income through payments tied to earnings. SSP participants working full time (at least 30 hours per week) but earning less than a benchmark level (set by location and year) could receive additional income equal to half the difference between their earnings and the benchmark. The benchmark was chosen so that most participants working full time would earn higher incomes if they left Canadian income assistance and received the supplement.

SSP-Plus offered an earnings subsidy to participants who moved into full-time work (at least 30 hours a week) within one year of joining an SSP program. The earnings supplement was equal to half of the difference between participants’ earnings and a benchmark level (set by location and year).