Case management

Level
no children

Career Builders

Intervention (standard name)

Career Builders began with two weeks of daily three-hour classes designed to help individuals understand why they had not succeeded previously in the labor market. In addition, to guide their job search, participants underwent extensive screening that identified barriers to employment and their strengths and interests.

Progress Towards Retention, Opportunities, Growth, Enhancement and Self-Sufficiency (PROGRESS)

PROGRESS assigned participants to a team of one case manager and one career development specialist. Case managers checked in with participants monthly and helped them obtain access to health care through Medicaid and assistance with child care and transportation. They also helped participants with housing, substance abuse, or other personal issues by providing counseling and connecting them to community resources.

Reach for Success

Intervention (standard name)

Reach for Success revolved around case managers who recruited participants for the intervention, connected them with services, and helped them navigate through life crises and job loss. Case managers contacted participants at least once a month and provided individualized counseling to help them navigate new job responsibilities or interpersonal issues (at work or at home) that presented a challenge to their continued employment. Case managers were given a reduced caseload of 40 to 85 cases compared with the typical 100 to 120 cases per case manager.