The program provided information about and simplified access to financial work supports, such as the Earned Income Tax Credit and child care subsidies. Retention and advancement services included career coaching and access to training and education to stabilize participants’ employment and help them find better-paying jobs. The program helped participants secure funding for training and education costs through the Workforce Investment Act (WIA) and other training funds.

Structured Customer Choice participants received intensive, mandatory weekly counseling from program staff, in which the counselors directed participants to training programs with high returns on investment (that is, programs anticipated to lead to high earnings gains over participants’ lifetimes relative to the training cost). Participants selected the training program in which they wished to participate, but counselors could deny participants’ selections. Participants also received an ITA of up to $8,000 to cover the cost of training.

Fathers received life skills training and job placement and could participate in short-term training programs, such as truck driving training, and long-term training, such as heating and air-conditioning repair. All participants were enrolled in life skills training and job placement, but individuals could choose what types of additional program offerings to attend. Eligible individuals lacked high school educational credentials, were unemployed or underemployed, or were referred by their child support agent.

PFS was one of the demonstration projects made possible by Section 1115 waivers to the rules in effect at the time for the Aid to Families with Dependent Children (AFDC) program. These Section 1115 waivers allowed states to test new approaches to advance the objectives of the AFDC program.

JVS-Boston developed its medical billing and accounting training programs with input from employers who served on advisory committees. Potential participants were interviewed to confirm that they would benefit from the training program based on their interests, abilities, and qualifications. Participants received a certificate of completion at the end of the program. Training participants were also offered other services available at JVS-Boston, including a four- to six-week internship and training on job-readiness skills.

Traditional Case Management participants worked with one case manager to improve educational and vocational skills and with a separate income maintenance case manager to determine their welfare eligibility and payment issuance. Participants who did not have a high school diploma or general education diploma were assigned to basic education classes; participants with basic education credentials were assigned to vocational training, postsecondary education, or work experience. Case managers provided job search assistance after they determined that participants were employable.

The MFSP program implemented by the Atlanta Urban League focused first on providing full-time adult basic education and GED instruction to women with poor reading, writing, or math skills, and then occupational skills training and additional supports once participants overcame academic barriers.

WRTP provided short-term training programs—selected to match local labor market demand—that resulted in nursing assistant, medical assistant, and construction certificates. Participants also received soft skills training, case management, remedial education, job placement assistance, and post-employment services. Child care and transportation assistance were available for participants receiving Temporary Assistance for Needy Families. Training programs ranged from 40 to 160 hours and lasted from two to eight weeks.