Services delivered via Opportunity Works varied by program site over an unspecified duration. Services could include case management, college-readiness instruction and coaching, goal setting, support with high school completion, career planning and exploration, job development and support, financial planning support, occupational skills training, and transportation assistance. Eligibility requirements varied by age and gender across program sites, but all Opportunity Works participants were between the ages of 18 and 24.

Maximum Customer Choice participants could request counseling from program staff to guide them to appropriate training selections, but they did not automatically receive counseling. Participants received an individual training account in the amount of $3,000 to $5,000, depending on the program site. Most Maximum Customer Choice participants requested counseling and completed counseling and training program selection in five sessions. Then, participants engaged in their selected training program for an average of 18 weeks.

Guided Customer Choice was designed to broadly represent the approach that most local areas were implementing on their own under WIA. Participants in Guided Customer Choice had to complete six mandatory counseling activities to select a training program and then had to assess whether they had enough resources to complete the training. Counselors were directed to help customers make an informed decision about training. However, counselors did not direct participants toward particular occupations, and participants could independently select their training program.

Guided Customer Choice was designed to broadly represent the approach that most local areas were implementing on their own under WIA. Participants in Guided Customer Choice had to complete six mandatory counseling activities to help them select a training program and then had to assess whether they had enough resources to complete the training. Counselors were directed to help customers make an informed decision about training. However, counselors did not direct participants toward particular occupations, and participants could independently select their training program.

PTC program applicants applied to both the Year Up program and the partner college. Once accepted to both, participants took part in a full-day program for five days a week that included structured college courses, professional skills courses, and technical skills courses. The college courses were provided by the partner college and participants earned up to 15 college credits during this time period. Many of these courses were either geared toward an occupational path or were meant to prepare the participant for college-level courses.

The Compass FSS program provided one-on-one financial coaching to help HCV recipients make progress toward their self-identified financial goals, which could include paying down debt, increasing savings, or improving credit scores. The program also created an incentive for participants to meet their goals. When families with HCVs received an increase in earnings, they were required to pay 30 percent of that increase toward rent. The FSS program credited these additional rent payments toward an escrow account that the participant could receive in full after meeting certain conditions.

Participants received financial incentives, in the form of waivers, once their earnings reached $200 or self-employment exceeded a total of 40 hours. The provisions of the waiver were in effect for 12 months. During this period, the waivers allowed participants to circumvent mandatory special disability or blindness reviews for SSI applicants earning over $500 per month, which could lead to the determination that the applicant was no longer disabled. The waivers also prohibited employment from counting as a trial work period for SSDI recipients, and prevented an interruption of benefits..

Case managers helped participants by arranging for necessary assessments, developing individual employment plans, and identifying and arranging for rehabilitation and employment services that the participants needed to achieve the goals in their plans. Participants received financial incentives, in the form of waivers, once their earnings reached $200 or self-employment exceeded a total of 40 hours. The provisions of the waiver were in effect for 12 months.

WRP Incentives Only was one of the demonstration projects made possible by Section 1115 waivers to the rules in effect at the time for the Aid to Families with Dependent Children (AFDC) program. These Section 1115 waivers allowed states to test new approaches to advance the objectives of the AFDC program.

The WRP was one of the demonstration projects made possible by Section 1115 waivers to the rules in effect at the time for the Aid to Families with Dependent Children (AFDC) program. These Section 1115 waivers allowed states to test new approaches to advance the objectives of the AFDC program.