Guided Customer Choice (as compared with Structured Customer Choice)

Guided Customer Choice was designed to broadly represent the approach that most local areas were implementing on their own under WIA. Participants in Guided Customer Choice had to complete six mandatory counseling activities to select a training program and then had to assess whether they had enough resources to complete the training. Counselors were directed to help customers make an informed decision about training. However, counselors did not direct participants toward particular occupations, and participants could independently select their training program.

Guided Customer Choice (as compared with Maximum Customer Choice)

Guided Customer Choice was designed to broadly represent the approach that most local areas were implementing on their own under WIA. Participants in Guided Customer Choice had to complete six mandatory counseling activities to help them select a training program and then had to assess whether they had enough resources to complete the training. Counselors were directed to help customers make an informed decision about training. However, counselors did not direct participants toward particular occupations, and participants could independently select their training program.

Bridges to Pathways (Bridges)

Intervention (standard name)

The Bridges program offered a multi-phase program focused on four main service areas: academic enrichment, socio-emotional learning (SEL), workforce readiness training, and mentorship and case management services. Participants began the program by attending a group orientation session and taking the Test of Adult Basic Education and an online financial training. Following the financial training, participants began the first of three phases of Bridges services.

Year Up Professional Training Corps (PTC)

Intervention (standard name)

PTC program applicants applied to both the Year Up program and the partner college. Once accepted to both, participants took part in a full-day program for five days a week that included structured college courses, professional skills courses, and technical skills courses. The college courses were provided by the partner college and participants earned up to 15 college credits during this time period. Many of these courses were either geared toward an occupational path or were meant to prepare the participant for college-level courses.

Teenage Parent Demonstration

Intervention (standard name)

In the Teenage Parent Demonstration, case managers assessed participants’ needs and developed individualized self-sufficiency plans for participants to access education, training, and employment services. Participants were teenage AFDC recipients who were first-time parents. The program included workshops focused on personal and parenting skills, and preparation for education, training, and work. The program required participants to receive these services while they were receiving AFDC.

Center for Employment Training (CET) Program

Intervention (standard name)

CET provided youth who are not in school with full-time basic education and skills training in a work-like setting to provide participants with hands-on training experience. The program worked with local employers to develop and teach a training curriculum and focused on improving the participants’ practical skills to meet the employment demands of the local labor market. Individualized job placement services were also provided to assist participants in securing jobs after the training program.

Adult Transition Centers (ATCs)

Intervention (standard name)

ATCs allowed state prisoners to serve a portion of their prison term living and working in the community. When first placed in an ATC, prisoners received counseling and participated in 35 hours a week of individualized education, public service, vocational training, and employment programming. After complying with ATC rules (for example, returning to the center at scheduled times) and the 35 hour a week participation requirements for 23 days, participants could seek employment in the community with support from the ATC.

Accelerating Opportunity (AO)

Intervention (standard name)

AO offered students career pathways culminating in one or more credentials in high-demand fields, including health care and manufacturing. Instructional courses were delivered at local colleges using team teaching of basic skills, CTE, and basic skills instruction delivered using meaningful content. AO also provided academic services, such as tutoring and academic advising, and supportive services, such as transportation and child care assistance, to students. The pathways consisted of about 12 academic credits. Most of the pathways lasted one academic year or less.

Thresholds Individual Placement and Support (IPS)

Thresholds IPS involved an integrated treatment approach in which an employment specialist worked with a team of clinicians and support staff to combine treatment of clients’ underlying mental and physical health issues with employment services. The employment specialist created individualized job searches with clients that reflected their employment preferences and conducted an initial vocational assessment to guide an accelerated job search process.