Maximum Customer Choice participants could request counseling from program staff to guide them to appropriate training selections, but they did not automatically receive counseling. Participants received an individual training account in the amount of $3,000 to $5,000, depending on the program site. Most Maximum Customer Choice participants requested counseling and completed counseling and training program selection in five sessions. Then, participants engaged in their selected training program for an average of 18 weeks.

Guided Customer Choice was designed to broadly represent the approach that most local areas were implementing on their own under WIA. Participants in Guided Customer Choice had to complete six mandatory counseling activities to select a training program and then had to assess whether they had enough resources to complete the training. Counselors were directed to help customers make an informed decision about training. However, counselors did not direct participants toward particular occupations, and participants could independently select their training program.

Guided Customer Choice was designed to broadly represent the approach that most local areas were implementing on their own under WIA. Participants in Guided Customer Choice had to complete six mandatory counseling activities to help them select a training program and then had to assess whether they had enough resources to complete the training. Counselors were directed to help customers make an informed decision about training. However, counselors did not direct participants toward particular occupations, and participants could independently select their training program.

PTC program applicants applied to both the Year Up program and the partner college. Once accepted to both, participants took part in a full-day program for five days a week that included structured college courses, professional skills courses, and technical skills courses. The college courses were provided by the partner college and participants earned up to 15 college credits during this time period. Many of these courses were either geared toward an occupational path or were meant to prepare the participant for college-level courses.

Participants received financial incentives, in the form of waivers, once their earnings reached $200 or self-employment exceeded a total of 40 hours. The provisions of the waiver were in effect for 12 months. During this period, the waivers allowed participants to circumvent mandatory special disability or blindness reviews for SSI applicants earning over $500 per month, which could lead to the determination that the applicant was no longer disabled. The waivers also prohibited employment from counting as a trial work period for SSDI recipients, and prevented an interruption of benefits..

Case managers helped participants by arranging for necessary assessments, developing individual employment plans, and identifying and arranging for rehabilitation and employment services that the participants needed to achieve the goals in their plans. Participants received financial incentives, in the form of waivers, once their earnings reached $200 or self-employment exceeded a total of 40 hours. The provisions of the waiver were in effect for 12 months.

EMPOWER—Navajo Reservation was one of the demonstration projects made possible by Section 1115 waivers to the rules in effect at the time for the AFDC program. These Section 1115 waivers allowed states to test new approaches to advance the objectives of the AFDC program.

HPOG aimed to prepare participants for careers in health care occupations that paid well and were expected to experience labor shortages or increased demand.

EMPOWER was one of the demonstration projects made possible by Section 1115 waivers to the rules in effect at the time for the AFDC program. These Section 1115 waivers allowed states to test new approaches to advance the objectives of the AFDC program.

PTH provided five pathways to earn stackable credentials in the health care industry through a career pathways model and offered intensive advising, supportive services, and work-readiness activities, including workshops to prepare for the job search and job search assistance. Participants could also receive scholarships for tuition and books of up to $3,500 (or $6,500 for certain more expensive programs such as Licensed Practical Nurse, Medical Office Specialist, and Medical Records Technician) at the community college that operated PTH.