Case management

Level
child

Case Management

Introduction

Case management is a service delivery approach in which staff meet with clients to provide direct, personalized one-on-one support to improve a comprehensive set of outcomes related to employment, education, housing, health, and public benefit receipt. This Evidence Snapshot summarizes what rigorous research tells us about 21 interventions that used case management as their primary service and the interventions’ impacts on earnings, employment, the receipt of public benefits, and education and training.

Project Housing and Alcohol Research Team (Project H&ART)—Case Management, Substance Use Counseling, Plus Housing with Peer Support (as compared with Referrals to Substance Use Treatment and Transportation Assistance)

Intervention (standard name)
Project Housing and Alcohol Research Team (Project H&ART)—Case Management, Substance Use Counseling, Plus Housing with Peer Support (as compared with Referrals to Substance Use Treatment and Transportation Assistance)

In the first two-month phase, intervention group participants were housed in Project H&ART residences and received group and individual therapy (one or two sessions per week), art therapy, psychodrama, group education classes, and weekly recreational events. Intervention participants were also required to attend AA or NA meetings daily. In the second two-month phase, intervention group participants primarily received case management designed to encourage them to search for employment and develop soft skills.

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