The DHA’s HOP provided case management, education, and supportive services to build families’ financial assets, promote economic self-sufficiency, and increase rates of home ownership. In the first stage of services, HOP worked alongside other DHA programs to help households reduce debt, manage credit, find or retain employment, and increase savings.

To continue to receive benefits, TANF participants were required to engage in employment-related activities for 32 hours per week. Program staff allowed TANF participants in the Training Focused intervention to decrease work hours per week to zero hours to pursue education and training activities, with the philosophy that eliminating the requirement to engage in work would allow participants to access the most useful education and training programs.

EVR provided a vocational counselor who helped place participants with rehabilitation agencies. The vocational counselor regularly monitored participants to ensure a good fit between the participant and rehabilitation agency. All rehabilitation agencies involved with EVR had the goal of gradually preparing individuals for competitive employment through a stepped approach of prevocational experiences that primarily consisted of paid work adjustment training in a sheltered workshop.

Youth formerly in state custody (foster care or the juvenile justice system) received customized case management that included weekly meetings with a transitional living specialist who used motivational interviewing and provided trauma-focused cognitive behavioral therapy services as needed. Participants also received soft-skills training, supportive services, and other services to encourage independent living, education, and work.

Services delivered via Opportunity Works varied by program site over an unspecified duration. Services could include case management, college-readiness instruction and coaching, goal setting, support with high school completion, career planning and exploration, job development and support, financial planning support, occupational skills training, and transportation assistance. Eligibility requirements varied by age and gender across program sites, but all Opportunity Works participants were between the ages of 18 and 24.