The ChalleNGe program consisted of three phases. In Phase 1, participants attended a two-week, intensive orientation and assessment. Following this orientation, participants were formally enrolled in the program and considered cadets. The cadets then began Phase 2, which consisted of a 20-week education program focused on preparation for the GED exam and positive youth development. Phases 1 and 2 required the cadets to live on-site and experience a quasi-military environment. During Phase 3, the cadets participated in a nonresidential structured mentoring program for a year.

Participants of LA:RISE were co-enrolled in programs funded by the Workforce Innovation and Opportunity Act and received a minimum of 300 hours of subsidized, transitional employment at a social enterprise or workforce development system partner. These programs also provided on-the-job training, specialized training, or both. Other provided services varied by placement and included soft-skills training, work-readiness training and assessments, supportive services, case management, education, and permanent job search and placement services.

TWE, part of the VA’s Compensated Work Therapy Program, helped participants develop work restoration plans and provided a rehabilitative work setting within the VA, other federal agencies, or private businesses in the community. TWE participants received at least 30 hours per week of structured vocational rehabilitation activities and were assigned to therapeutic work placements for six months to one year. Participants also received case management to help them gain and enhance their employment skills and find and maintain competitive employment.

TWE, part of the VA’s Compensated Work Therapy Program, helped participants develop work restoration plans and provided a rehabilitative work setting within the VA, other federal agencies, or private businesses in the community. After their participation in TWE, participants moved into CE, during which they could receive standard VA services (including VA health care, education benefits, home loan assistance, disability compensation, and vocational rehabilitation and employment assistance).

Traditional Case Management participants worked with one case manager to improve educational and vocational skills and with a separate income maintenance case manager to determine their welfare eligibility and payment issuance. Participants who did not have a high school diploma or GED were assigned to basic education classes; participants with basic education credentials were assigned to vocational training, postsecondary education, or work experience.

STEP participants received home visits from community liaisons to identify and mitigate any barriers that might prevent participants from traveling to the program offices. In the program offices, participants were assigned a case coordinator, who conducted assessments to determine barriers to employment. Case coordinators worked with no more than 20 participants at a time. The case coordinator and specialized vocational rehabilitation staff developed a plan to address the barriers, and participants began activities tailored to overcoming their barriers.

The HCD program implemented in Riverside, CA, emphasized that participants should spend time receiving education or training to prepare for good jobs. If participants did not have a high school diploma or general education diploma, the program provided basic education classes in the public school system to help participants make progress toward their goals (such as increasing their literacy level). Case managers were accountable for the employment and education outcomes of their clients and therefore encouraged success and emphasized and enforced program participation.

As part of the Advanced Manufacturing Partnership, participants worked with a case manager to complete short-term training aligned with their employment and education goals to prepare for and secure in-demand, advanced manufacturing jobs. These jobs included team assembler, electromechanical maintenance technician, welder, computer numerical control operator, and bioscience or pharmaceutical technician.

Maximum Customer Choice participants could request counseling from program staff to guide them to appropriate training selections, but they did not automatically receive counseling. Participants received an individual training account in the amount of $3,000 to $5,000, depending on the program site. Most Maximum Customer Choice participants requested counseling and completed counseling and training program selection in five sessions. Then, participants engaged in their selected training program for an average of 18 weeks.

Guided Customer Choice was designed to broadly represent the approach that most local areas were implementing on their own under WIA. Participants in Guided Customer Choice had to complete six mandatory counseling activities to select a training program and then had to assess whether they had enough resources to complete the training. Counselors were directed to help customers make an informed decision about training. However, counselors did not direct participants toward particular occupations, and participants could independently select their training program.