YouthBuild programs provided four main categories of services: (1) a combination of educational services designed to lead to a high school diploma or an equivalent credential such as a GED; (2) vocational training in construction or another in-demand industry; (3) youth development services focused on leadership training and community service; and (4) supportive services to help individuals participate in training and employment, including case management, workforce preparation, life skills training, counseling, and stipends for participation.

OIC’s MSFP participants completed a standardized test of their basic academic skills before being assigned to remedial courses or specific job-training programs. Remedial courses (GED, English as a second language, literacy) were assigned to those who scored below a certain threshold or lacked a high school credential and lasted three months. Participants with a high school credential and those who passed their remedial courses were assigned to six to nine months of job-specific skills training coupled with job-search training and assistance.

Master’s-level care managers placed telephone calls to Working toward Wellness participants to encourage them to seek treatment for their depression. The care managers also helped coordinate health appointments, encouraged and monitored follow-through on appointments and treatment plans, and provided supplemental information and counseling. To build rapport and identify potential referral services, care managers also asked participants about their employment status and goals and about barriers to employment, such as child care.