Child support and workforce staff were co-located and communicated regularly to quickly connect noncustodial parents to employment services and to modify child support orders. These staff also worked closely with the court system to require noncustodial parents to participate in Parents to Work, review participation, and impose incentives and sanctions when appropriate.

CET’s MFSP program provided out-of-school youth with full-time basic education and skills training in a work-like setting to provide participants with hands-on training experience. The program worked with local employers to develop and teach training curriculum and focused on improving the participants’ practical skills to meet the employment demands of the local labor market. Individualized job placement services were also provided to assist participants in securing jobs after the training program.

Master’s-level care managers placed telephone calls to Working toward Wellness participants to encourage them to seek treatment for their depression. The care managers also helped coordinate health appointments, encouraged and monitored follow-through on appointments and treatment plans, and provided supplemental information and counseling. To build rapport and identify potential referral services, care managers also asked participants about their employment status and goals and about barriers to employment, such as child care.

Course participants learned job search and basic work skills, identified promising careers, and created a career development strategy. As part of the course, youth met weekly with the program’s employment coordinator to discuss entry-level opportunities in the individual’s field of interest. After job placement, Hire Up coordinators continued to support the former program member and provided support to the employer to ensure job retention after job placement.