The program provided information about and simplified access to financial work supports, such as the Earned Income Tax Credit and child care subsidies. Retention and advancement services included career coaching and access to training and education to stabilize participants’ employment and help them find better-paying jobs. The program helped participants secure funding for training and education costs through the Workforce Investment Act (WIA) and other training funds.

The SCA Adult Demonstration Program provided a range of reentry services to adults who were recently incarcerated. Although the provision of services varied by location, all participants received individualized case management. Employment services were offered in all but one program location and included job-search and placement assistance; mentoring; and training that developed résumé writing, interviewing, and soft skills.

PROGRESS assigned participants to a team of one case manager and one career development specialist. Case managers checked in with participants monthly and helped them obtain access to health care through Medicaid and assistance with child care and transportation. They also helped participants with housing, substance abuse, or other personal issues by providing counseling and connecting them to community resources.

Reach for Success revolved around case managers who recruited participants for the intervention, connected them with services, and helped them navigate through life crises and job loss. Case managers contacted participants at least once a month and provided individualized counseling to help them navigate new job responsibilities or interpersonal issues (at work or at home) that presented a challenge to their continued employment. Case managers were given a reduced caseload of 40 to 85 cases compared with the typical 100 to 120 cases per case manager.

FAST provided extra services to participants who qualified for FSS. FAST integrated the IPS supported employment model into the FSS program to provide participants with individualized job search assistance, job development services, and related supports based on their preferences and abilities. FAST also integrated motivational interviewing and a vocational assessment into the FSS program alongside IPS. To better support FAST participants, the caseload of FAST case managers was reduced to 50 active cases from an average of 75 to 100.

TAAG is a model from the Employment Retention and Advancement study. The TAAG program provided job retention and career advancement services customized to participants’ career interests and personal circumstances. A collaboration of four agencies provided TAAG services; the agencies included a local public human services agency, workforce organizations, and a community college.