Per Scholas participants enrolled in a 15-week computer technician training program that consisted of instruction and practice related to assembly, configuration, installation, upgrade, and repair of personal computers, printers, and copiers.

The training program prepared participants to obtain an entry-level computer certification. After the training, Per Scholas offered participants internships with local employers or with the Per Scholas recycling and refurbishing center.

Individuals first worked intensively with a case manager to determine the most appropriate services to help them find employment, including attending an orientation; receiving assessments measuring their educational attainment, interests, and needs; and developing an individual employability plan.

Integrated Case Management participants worked with a single case manager to improve their educational and vocational skills and determine their welfare eligibility and payment issuance. Participants who did not have a high school diploma or general education diploma were assigned to basic education classes; participants with basic education credentials were assigned to vocational training, postsecondary education, or work experience. Case managers provided job search assistance after they determined that participants were employable.

Participants started the program with a four-day preemployment, life-skills class focusing on job-readiness issues, such as workplace behavior, job search skills, and decision making. The program then placed participants in transitional jobs at New York City agencies. Participants worked in these transitional jobs for four days a week at the state minimum wage and were paid at the end of each day. On the fifth day of each week, participants met with job coaches at the CEO office to discuss their performance at the transitional job and prepare for future interviews.

Fathers received life skills training and job placement and could participate in short-term training programs, such as truck driving training, and long-term training, such as heating and air-conditioning repair. All participants were enrolled in life skills training and job placement, but individuals could choose what types of additional program offerings to attend. Eligible individuals lacked high school educational credentials, were unemployed or underemployed, or were referred by their child support agent.

Traditional Case Management participants worked with one case manager to improve educational and vocational skills and with a separate income maintenance case manager to determine their welfare eligibility and payment issuance. Participants who did not have a high school diploma or general education diploma were assigned to basic education classes; participants with basic education credentials were assigned to vocational training, postsecondary education, or work experience. Case managers provided job search assistance after they determined that participants were employable.

STEP participants received home visits from community liaisons to identify and mitigate any barriers that might prevent participants from traveling to the program offices. In the program offices, participants were assigned a case coordinator, who conducted assessments to determine barriers to employment. Case coordinators worked with no more than 20 participants at a time. The case coordinator and specialized vocational rehabilitation staff developed a plan to address the barriers, and participants began activities tailored to overcoming their barriers.

WRTP provided short-term training programs—selected to match local labor market demand—that resulted in nursing assistant, medical assistant, and construction certificates. Participants also received soft skills training, case management, remedial education, job placement assistance, and post-employment services. Child care and transportation assistance were available for participants receiving Temporary Assistance for Needy Families. Training programs ranged from 40 to 160 hours and lasted from two to eight weeks.