Before release, participants who were incarcerated received 16 hours of job search training and additional job search assistance from job training and job development specialists. In the week before release, participants were assigned a retention specialist and received a portfolio with a resume, an EMPLOY program certification, job leads, and additional supports such as bus fare and clothing for interviews. Retention specialists conducted 4 follow-up meetings with participants over the 12-month period after their release.

IPS gave people ongoing support to find work based on their own preferences, a vocational assessment, and job development. Employment specialists gave individualized support to participants as well as counseling and help with transportation. There was no time limit on IPS services; employment support was given as needed. IPS was provided to unemployed individuals who were living in an urban neighborhood that was low income and who had severe mental disorders that kept them from finding employment for at least two years.

AF was a small-group, one-week program in which participants (veterans with felony histories) described their work aspirations, drafted resumes, and discussed employment challenges. After AF, participants moved into IPS, a program founded on a set of core principles—including small caseloads and rapid job searches—with the intention of helping people find and keep jobs. During IPS, supported employment specialists (SESs) provided individual job search services and worked with local employers to find positions for participants.

As part of the VA’s IPS program, an employment specialist worked with a larger team of clinicians and support staff to integrate mental and physical health treatment into the employment services of veterans experiencing homelessness. The employment specialist assessed participants’ vocational abilities and helped tailor an accelerated job search based on their strengths and preferences.

PASS service providers contacted former TANF participants and provided customized post-employment services and supportive services payments based on clients’ needs to help participants keep their jobs and obtain better jobs. PASS service providers included staff at three community-based organizations (CBOs), a community college, and a Department of Public Social Services office.