Through ICM, case managers worked with participants who were incarcerated to determine their needs and goals and to establish reentry plans for support after release. After participants’ release from prison, case managers connected them to mental and physical health treatment, employment, education, and housing services. Participants had access to 24-hour case management and no limits on the duration of participation. Mental and physical health treatment services included mental health, substance abuse, and medical and dental treatment.

The intervention included enhanced behavioral, medical, and dental services that augmented participants’ standard county health benefits. Services included treatment for chemical dependence, psychological and neuropsychological assessments, and prescription medications above the three-per-month Medicaid limit. The intervention eliminated co-payments for prescription drugs and outpatient services and improved participants’ access to mental health services.

The NOHSAP-TC program served adults experiencing homelessness and substance use disorders in the greater New Orleans area. Only people who completed a seven-day detoxification program in the NOHSAP facility could enroll in TC. The detoxification program involved daily group meetings, limited assessment and case management, and an introduction to principles from Alcoholics Anonymous, Narcotics Anonymous, and Cocaine Anonymous. During the TC program, participants were housed in the NOHSAP residential facility.

Program participants were sorted into services based on education and college readiness at enrollment. Adults with a high school diploma or GED whose Test of Adult Basic Education (TABE) reflected a 9th-to-12th-grade score equivalency received case management and college readiness training in preparation for subsequent enrollment in occupational training. If participants with a high-school-level TABE score were not enrolled in school and did not have a high school diploma or GED, they received accelerated GED preparation and occupational training simultaneously.

FACT helped parents with low incomes achieve financial and employment stability through a variety of supports. The main method was intensive case management to help parents set personal goals and, for those with an open child support case, to help manage child support payments. Participants also had access to workshops on healthy relationships, parenting, career assistance, and financial literacy during their enrollment in FACT. In addition, participants could access subsidized employment or transitional employment, therapy sessions, and legal assistance.

The Empowering Families program offered couples eight workshops that combined the Family Wellness curriculum on healthy marriage and relationship education with job assistance and financial literacy services. Career counselors provided services to promote job readiness, such as resume and interview training, and job placement assistance. Financial coaches also helped couples identify financial goals and create a plan to reach those goals.. The program provided services to parenting couples with low income.