Case management

Level
child

Career Builders

Intervention (standard name)

Career Builders began with two weeks of daily three-hour classes designed to help individuals understand why they had not succeeded previously in the labor market. In addition, to guide their job search, participants underwent extensive screening that identified barriers to employment and their strengths and interests.

Progress Towards Retention, Opportunities, Growth, Enhancement and Self-Sufficiency (PROGRESS)

PROGRESS assigned participants to a team of one case manager and one career development specialist. Case managers checked in with participants monthly and helped them obtain access to health care through Medicaid and assistance with child care and transportation. They also helped participants with housing, substance abuse, or other personal issues by providing counseling and connecting them to community resources.

Reach for Success

Intervention (standard name)

Reach for Success revolved around case managers who recruited participants for the intervention, connected them with services, and helped them navigate through life crises and job loss. Case managers contacted participants at least once a month and provided individualized counseling to help them navigate new job responsibilities or interpersonal issues (at work or at home) that presented a challenge to their continued employment. Case managers were given a reduced caseload of 40 to 85 cases compared with the typical 100 to 120 cases per case manager.

Enhanced Job Club (EJC)

Intervention (standard name)

EJC provided five weeks of classroom and job search workshops that aligned with participants’ occupational interests. During the first week, participants explored careers, identified their field of interest, developed career plans, and created resumes and master job applications. During the second week, participants refined their career development plans, practiced mock interviews, discussed previous job searches with EJC staff, and focused on specific job searches that aligned with their occupational interests.

New York City Justice Corps (NYCJC)

Intervention (standard name)

NYCJC participants progressed through three phases of services: Phase 1 (about 3 weeks) provided job-readiness and life skills training, Phase 2 (minimum of 3 months) expected participants to partake in community service, and Phase 3 (minimum of 6 weeks) provided paid internships in public or private organizations or placement in a job or educational program. Participants could continue to receive work-readiness services during Phases 2 and 3, and, in all phases, participants could receive job coaching, counseling, and education services.

Linking Innovation, Knowledge, and Employment (@LIKE) Program

The @LIKE program provided life coaching, career exploration, education, employment, and work readiness preparation. @LIKE provided youth with trained life coaches who focused on personal goals and helped youth build self-efficacy to solve problems and work toward their individual goals. Career exploration included activities such as exploring interest, setting goals, developing portfolios, and career decision making.

Families Achieving Success Today (FAST)

Intervention (standard name)

FAST provided extra services to participants who qualified for FSS. FAST integrated the IPS supported employment model into the FSS program to provide participants with individualized job search assistance, job development services, and related supports based on their preferences and abilities. FAST also integrated motivational interviewing and a vocational assessment into the FSS program alongside IPS. To better support FAST participants, the caseload of FAST case managers was reduced to 50 active cases from an average of 75 to 100.