The program provided a life-skills course and internet-based instruction designed to improve math and reading skills to the ninth-grade level. After completing the initial education, participants could enroll in occupational training in certificate courses, including courses in the administrative support, health care, and manufacturing fields. Participants began with a life-skills course that lasted 17 hours, progressed to occupational training courses that lasted between 2.5 and 16 weeks, and finished with 24 hours of career-readiness training.

I-BEST offered occupational training courses in a variety of areas, including allied health, welding, and clerical fields. I-BEST integrated basic skills and occupational training through the use of a team teaching model whereby a basic skills and occupational instructor team taught (for at least 50 percent of class time) an occupational training course.