Through ICM, case managers worked with participants who were incarcerated to determine their needs and goals and to establish reentry plans for support after release. After participants’ release from prison, case managers connected them to mental and physical health treatment, employment, education, and housing services. Participants had access to 24-hour case management and no limits on the duration of participation. Mental and physical health treatment services included mental health, substance abuse, and medical and dental treatment.

The intervention included enhanced behavioral, medical, and dental services that augmented participants’ standard county health benefits. Services included treatment for chemical dependence, psychological and neuropsychological assessments, and prescription medications above the three-per-month Medicaid limit. The intervention eliminated co-payments for prescription drugs and outpatient services and improved participants’ access to mental health services.

ABE provided participants with basic education services. For participants who were reading below a ninth-grade level at program entry, the services focused on elevating their reading skills. If a participant was already at or achieved a ninth-grade reading level during the program, they attended adult secondary education classes focused on preparation for GED exams. Participants also took literacy and cognitive life skills classes. A participant could enroll in one or more ABE classes, which varied in duration.

Program participants were sorted into services based on education and college readiness at enrollment. Adults with a high school diploma or GED whose Test of Adult Basic Education (TABE) reflected a 9th-to-12th-grade score equivalency received case management and college readiness training in preparation for subsequent enrollment in occupational training. If participants with a high-school-level TABE score were not enrolled in school and did not have a high school diploma or GED, they received accelerated GED preparation and occupational training simultaneously.

FACT helped parents with low incomes achieve financial and employment stability through a variety of supports. The main method was intensive case management to help parents set personal goals and, for those with an open child support case, to help manage child support payments. Participants also had access to workshops on healthy relationships, parenting, career assistance, and financial literacy during their enrollment in FACT. In addition, participants could access subsidized employment or transitional employment, therapy sessions, and legal assistance.