EfA provided vocational English to Speakers of Other Languages (ESOL), including lessons focused on answering job interview questions, communicating in the workplace, and finding a job. EfA participants attended classes for 2 to 12 months, depending on their skill and education level. About 24 months after the program’s start, evaluators followed up with participants to assess participants’ employment and earnings.

As part of the Health Careers Collaborative of Greater Cincinnati, individuals who were unemployed and interested in health careers, such as nursing, rehabilitation, health information technology, or biotechnology, worked with an advisor to meet their career goals. Participants could receive a variety of trainings and services based on these goals. They were offered trainings on soft skills and financial literacy, along with job-search assistance and work-readiness activities.

Maximum Customer Choice participants could request counseling from program staff to guide them to appropriate training selections, but they did not automatically receive counseling. Participants received an individual training account in the amount of $3,000 to $5,000, depending on the program site. Most Maximum Customer Choice participants requested counseling and completed counseling and training program selection in five sessions. Then, participants engaged in their selected training program for an average of 18 weeks.

Guided Customer Choice was designed to broadly represent the approach that most local areas were implementing on their own under WIA. Participants in Guided Customer Choice had to complete six mandatory counseling activities to select a training program and then had to assess whether they had enough resources to complete the training. Counselors were directed to help customers make an informed decision about training. However, counselors did not direct participants toward particular occupations, and participants could independently select their training program.

Guided Customer Choice was designed to broadly represent the approach that most local areas were implementing on their own under WIA. Participants in Guided Customer Choice had to complete six mandatory counseling activities to help them select a training program and then had to assess whether they had enough resources to complete the training. Counselors were directed to help customers make an informed decision about training. However, counselors did not direct participants toward particular occupations, and participants could independently select their training program.

Florida Back to Work was a subsidized employment program that reimbursed employers who hired program participants. Employers were required to put the individuals on their payroll and were then reimbursed for 80 to 95 percent of the costs associated with employing the program participant. Employers included nonprofits, for-profits, and public agencies. For-profit organizations were required to commit to keeping an employee on their payroll for the duration of the program, whereas nonprofits were encouraged to do so.