TANF recipients participating in the Transitional Community Jobs Program worked with staff at program intake to assess employment barriers and completed a drug test and basic education assessment. Those with substance use disorders were referred for substance use treatment before resuming the program. After intake, participants attended mandatory job-skills classes, which addressed work-appropriate soft skills. They also participated in weekly meetings with program staff to develop a plan to obtain employment and pursue opportunities identified by job developers.

New Hope participants who worked at least 30 hours per week could receive low-cost health insurance (if not provided through their employer) and child care subsidies (if they had a child younger than 13).