The Grand Rapids LFA program encouraged clients to move quickly into work without being selective about which job to take. Participants spent two weeks in a job club operated by public school staff, then began applying to jobs for up to three weeks. Participants who did not find a job during this period participated in unpaid work experiences, more job searching, vocational training, or basic education. Participants who completed job club but remained unemployed could receive multiple rounds of short-term education or vocational training for periods of nine months.

The Office of the Attorney General (OAG) partnered with the Texas Workforce Commission and Title IV-D court (involving a state child support enforcement agency) to administer the program with the goal of helping noncustodial parents become more responsible parents and preventing them from falling behind on child support payments. The program began with a workforce orientation, job readiness services, and job search activities. Noncustodial parents pursuing employment were also eligible for supportive services, including transportation assistance.

Participation in Tier 2 was mandatory and could be enforced by sanctioning TANF benefits. Participants worked with Tier 2 case managers from local service providers, who had caseloads of 25 to 30 cases rather than the 75 to 100 cases of a typical Tier 1 case manager. Case managers performed detailed assessments of clients to identify the underlying challenges affecting them and their families and then referred clients to services that addressed those challenges. They also monitored participation, including through home visits.

Clients were assigned case managers who helped identify education and job development opportunities that were appropriate for them. Education opportunities included life-skills workshops, adult basic education, GED courses, or English-as-a-second-language courses. Job development opportunities included vocational skills training, work experience (including internships), on-the-job training, or unpaid work. The program also offered reimbursements for child care and transportation expenses.