Case management

Level
child

U.S. Department of Veterans Affairs (VA) Individual Placement and Support (IPS) Employment Services

As part of the VA’s IPS program, an employment specialist worked with a larger team of clinicians and support staff to integrate treatment of underlying mental and physical health issues into the employment services for veterans experiencing homelessness. The employment specialist assessed participants’ vocational abilities and helped tailor an accelerated job search based on their strengths and preferences.

Riverside Labor Force Attachment (LFA)

Intervention (standard name)

The LFA program implemented in Riverside, CA, encouraged clients to move quickly into work without being selective about which job to take. Participants first spent one week in a job club operated by Job Opportunities and Basic Skills (JOBS) program staff at the local public assistance office. Then, participants applied to jobs for at least two weeks and were required to make 25 to 35 employer contacts per week.

Missouri Job Opportunities and Basic Skills Training Program (JOBS)

Individuals first worked intensively with a case manager to determine the most appropriate services to help them find employment, including attending an orientation; receiving assessments measuring their educational attainment, interests, and needs; and developing an individual employability plan.

Michigan Opportunity and Skills Training (MOST) followed by Work First

MOST was Michigan's Jobs Opportunities and Basic Skills Training program for individuals receiving AFDC. Michigan changed MOST after receiving one of Section 1115 waivers to the rules in effect at the time for the AFDC program. These Section 1115 waivers allowed states to test new approaches to advance the objectives of the AFDC program. Detroit's MOST program, with the changes made under the waiver, was included in a five-year national evaluation of workforce programs for individuals receiving AFDC which began in 1992.

Integrated Case Management

Intervention (standard name)

Integrated Case Management participants worked with a single case manager to improve their educational and vocational skills and determine their welfare eligibility and payment issuance. Participants who did not have a high school diploma or general education diploma were assigned to basic education classes; participants with basic education credentials were assigned to vocational training, postsecondary education, or work experience. Case managers provided job search assistance after they determined that participants were employable.

Year Up

Intervention (standard name)

Year Up began with 21 weeks of technical skills training in areas such as information technology and financial operations. The program also included training in professional skills and classes in business writing and communication. Young adults could earn college credit for their coursework. Year Up participants were then placed in a six-month internship with companies in the region. Participants received a weekly stipend during both phases.

Center for Employment Opportunities (CEO) Prisoner Reentry Program

Participants started the program with a four-day preemployment, life-skills class focusing on job-readiness issues, such as workplace behavior, job search skills, and decision making. The program then placed participants in transitional jobs at New York City agencies. Participants worked in these transitional jobs for four days a week at the state minimum wage and were paid at the end of each day. On the fifth day of each week, participants met with job coaches at the CEO office to discuss their performance at the transitional job and prepare for future interviews.

Transitional Jobs Program at the Transitional Work Corporation (TWC) [as compared to Success Through Employment Preparation (STEP)]

The TWC’s transitional jobs program began with a two-week orientation, and from 2004 to 2007, the TWC paid participants a stipend of $25 for each day of orientation that they attended. The TWC staff then used information from interest assessments and other orientation tools to place participants in a transitional, subsidized job where the TWC paid them minimum wage. The TWC also trained on-site partners to mentor participants in the workplace. Participants worked at those jobs for 25 hours per week for up to six months.

Jewish Vocational Service (JVS)-Boston Sectoral Employment Program

JVS-Boston developed its medical billing and accounting training programs with input from employers who served on advisory committees. Potential participants were interviewed to confirm that they would benefit from the training program based on their interests, abilities, and qualifications. Participants received a certificate of completion at the end of the program. Training participants were also offered other services available at JVS-Boston, including a four- to six-week internship and training on job-readiness skills.