Participants in the Promotor Pathway Program were paired with a “Promotor” who provided intensive, long-term case management services, mentorship, and advocacy. Promotors also provided referrals to services internal and external to the LAYC, based on participants’ needs. All Promotor Pathway Program participants had access to standard LAYC services during this intervention. Promotor Pathway Program services were typically provided for 15 months. This intervention was delivered at existing LAYC sites located in Washington, DC, and Langley Park, Riverdale, and Silver Spring, MD.

Individuals receiving housing assistance interested in the FSS program attended an orientation, signed a contract of participation, and completed an individualized plan at enrollment. FSS program participants worked with case managers to set goals related to self-sufficiency to include in their plan. Case managers also provided referrals to services, such as education and training opportunities and low-cost child care. Most sites expected case managers to contact participants on a quarterly basis, although some sites ranged from monthly to annual contact.

The Compass FSS program provided one-on-one financial coaching to help HCV recipients make progress toward their self-identified financial goals, which could include paying down debt, increasing savings, or improving credit scores. The program also created an incentive for participants to meet their goals. When families with HCVs received an increase in earnings, they were required to pay 30 percent of that increase toward rent. The FSS program credited these additional rent payments toward an escrow account that the participant could receive in full after meeting certain conditions.

The CSPED provided noncustodial parents with case management, employment services, enhanced child support services, parenting classes, and domestic violence services. Each participant was assigned a case manager to assess needs and monitor progress. Employment services included job search assistance; job-readiness training; and assistance with job placement, job retention, and rapid reemployment following job loss. Participating sites were also encouraged, though not required, to provide job skills training, vocational training, education related to employment, and supportive services.

Six months before justice-involved adults were scheduled for release from prison, individuals were transferred to one of two facilities in Racine, WI. In these facilities, social workers would provide case management workups, which included an assessment of needs; risks; child support; credit; and personal documentation issues, such as a lack of driver’s license or Social Security number.