LA’s HOPE participants received temporary housing and help securing rental assistance and more permanent housing. Mental health services were also available. Once housed, LA’s HOPE case managers connected participants to a workforce development center; the case manager, workforce development staff, and mental health agency staff helped the participant prepare for employment.

Child support and workforce staff were co-located and communicated regularly to quickly connect noncustodial parents to employment services and to modify child support orders. These staff also worked closely with the court system to require noncustodial parents to participate in Parents to Work, review participation, and impose incentives and sanctions when appropriate.

CET’s MFSP program provided out-of-school youth with full-time basic education and skills training in a work-like setting to provide participants with hands-on training experience. The program worked with local employers to develop and teach training curriculum and focused on improving the participants’ practical skills to meet the employment demands of the local labor market. Individualized job placement services were also provided to assist participants in securing jobs after the training program.

New Hope participants who worked at least 30 hours per week could receive low-cost health insurance (if not provided through their employer) and child care subsidies (if they had a child younger than 13).

Master’s-level care managers placed telephone calls to Working toward Wellness participants to encourage them to seek treatment for their depression. The care managers also helped coordinate health appointments, encouraged and monitored follow-through on appointments and treatment plans, and provided supplemental information and counseling. To build rapport and identify potential referral services, care managers also asked participants about their employment status and goals and about barriers to employment, such as child care.