Program participants were sorted into services based on education and college readiness at enrollment. Adults with a high school diploma or GED whose Test of Adult Basic Education (TABE) reflected a 9th-to-12th-grade score equivalency received case management and college readiness training in preparation for subsequent enrollment in occupational training. If participants with a high-school-level TABE score were not enrolled in school and did not have a high school diploma or GED, they received accelerated GED preparation and occupational training simultaneously.

FACT helped parents with low incomes achieve financial and employment stability through a variety of supports. The main method was intensive case management to help parents set personal goals and, for those with an open child support case, to help manage child support payments. Participants also had access to workshops on healthy relationships, parenting, career assistance, and financial literacy during their enrollment in FACT. In addition, participants could access subsidized employment or transitional employment, therapy sessions, and legal assistance.

The Empowering Families program offered couples eight workshops that combined the Family Wellness curriculum on healthy marriage and relationship education with job assistance and financial literacy services. Career counselors provided services to promote job readiness, such as resume and interview training, and job placement assistance. Financial coaches also helped couples identify financial goals and create a plan to reach those goals.. The program provided services to parenting couples with low income.