Participants started the program with a four-day preemployment, life-skills class focusing on job-readiness issues, such as workplace behavior, job search skills, and decision making. The program then placed participants in transitional jobs at New York City agencies. Participants worked in these transitional jobs for four days a week at the state minimum wage and were paid at the end of each day. On the fifth day of each week, participants met with job coaches at the CEO office to discuss their performance at the transitional job and prepare for future interviews.

WRTP provided short-term training programs—selected to match local labor market demand—that resulted in nursing assistant, medical assistant, and construction certificates. Participants also received soft skills training, case management, remedial education, job placement assistance, and post-employment services. Child care and transportation assistance were available for participants receiving Temporary Assistance for Needy Families. Training programs ranged from 40 to 160 hours and lasted from two to eight weeks.